⚠️ Disclaimer: This is an automatically translated version, errors may have crept into the translation, it is made available for information, only the original French version is binding.

Terms & Conditions

In force from 01/01/2024

These General Conditions of Use (so-called " CGU The purpose of the Directive is to provide a legal framework for the arrangements for making the application and services available by Alert-Secours and to define the conditions for access and use of services by " the User "

These Terms & Conditions are available on the site under " CGU "

Any use of the application implies acceptance without any reservation or restriction of these CGUs by the user. Each user of the application accepts these CGUs by installing the application.

In case of non-acceptance of the CGUs stipulated in this contract, the User must renounce access to the services offered by Alert-Secours.

Alerte-Secours reserves the right to modify unilaterally and at any time the content of these EGUs.

Article 1: Legal information

The Alerte-Secours application is published by SASU Alerte-Secours au capital of 1000 euros, registered with the RCS of AMELIE-LES-BAINS-PALALDA under the number 830273363.

E-mail address: legal@alertsecours.fr

The Director of Publication is Jo Gottfreund

Article 2: Access to the service

The Alert-Secours application allows the User free access to the following services:

The application offers the following services: emergency and hazard assistance through geocoding and instant communication.

The app is accessible free of charge anywhere to any user with internet access and smartphone. All costs incurred by the user to access the service (computer equipment, software, internet connection, etc.) are borne by the user.

To access the services, the user can identify with his/her smartphone, which will have generated a unique token of identification at the first launch, his/her phone number, or with an ID and password that he/she can choose to provide if he/she wishes to access his/her account from another phone.

The User will also be able to request unsubscribe by visiting his personal space. It will be effective within a reasonable time.

Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in the event of maintenance, does not incur the responsibility of Alert-Secours. In these cases, the User agrees not to hold the publisher to any interruption or suspension of service, even without notice.

The User has the possibility to contact E-mail Alert and Help at the email address communicated in Article 1.

Article 3: Data collection

Alerte-Secours cares about your privacy. The privacy policy of Alerte-Secours describes our data practices (including messages), including the types of information we receive and collect from you, how we use and share this information, and your rights to process information about you.

Alert-Secours ensures that the User collects and processes personal information in accordance with the law n°78-17 of 6 January 1978 on computer science, files and freedoms.

Under the Data Protection Act of 6 January 1978, the User has the right to access, rectify, delete and object to his personal data. The User exercises this right:

• by email at support@alertsecours.fr

• via its personal space

Article 4: Responsibility

The sources of the information disseminated on the site alertsecours.fr are deemed reliable but Alert-Secours does not guarantee that it is free from defects, errors or omissions.

The information provided shall be indicative and general without contractual value. Despite regular updates, Alerte-Secours cannot be held responsible for amending the administrative and legal provisions occurring after publication. Similarly, Alerte-Secours cannot be held responsible for the use and interpretation of the information contained on this site.

The User ensures to keep his password secret. Disclosure of the password, whatever its form, is prohibited. It assumes the risks associated with using its ID and password. Alerte-Secours disclaims any liability.

Alerte-Secours cannot be held responsible for any viruses that could infect the Internet computer or any computer equipment, following use, access, or download from this site.

The liability of the site cannot be incurred in the event of force majeure or the unpredictable and insurmountable fact of a third party.

Article 5: Hypertext links

Hypertext links may be present on the site and within the application. The User is informed that by clicking on these links, he will leave the alertssecours.fr or the mobile app. The latter has no control over the web pages on which these links result and cannot under any circumstances be responsible for their content.

Article 6: Cookies and Similar Technologies

The User is informed that when using the mobile app and website, cookies or similar technologies such as mobile device identifiers may be used.

These technologies are small files or identifiers temporarily stored on the User's mobile device through the application or website. They are necessary for the use of the Alerte-Secours app and the website. These elements do not contain personal information and cannot be used to directly identify a user. They can include a unique identifier, generated randomly and therefore anonymous. Some of these files or identifiers expire at the end of the application use, others may stay longer.

The information gathered by these technologies is used to improve the user experience and performance of the Alerte-Secours application.

By downloading, installing or using the application, the User accepts the use of these technologies.

Article 7: Publication by the User

The application allows members to publish the following content:

alerts (help requests), messages, short voice recording.

In its publications, the Member undertakes to respect the rules of the Netiguette (rules of good conduct of the Internet), the rules of law in force and strict honesty.

Alert-Secours may exercise restraint on communication and reserves the right to remove messages that violate the objectives of the application, to ban a harmful user, without having to justify it. Alert-Secours commits itself to an exemplary ethic, but can only guarantee moderation according to its means.

Any content posted online by the User is the sole responsibility of the User. The User undertakes not to post content that may affect the interests of third parties online. Any legal action brought by an injured third party against Alert-Secours will be handled by the User.

The User's content may be at any time and for any reason deleted or modified by Alerte-Secours without notice.

Article 8: Intellectual property

Trademarks, logos, signs and all the content of the site (texts, images, sound...) are protected by the Intellectual Property Code and, more particularly, by copyright.

The trademark Alert-Secours is a registered trademark of Jo Gottfreund. Any representation and/or reproduction and/or partial or total exploitation of this mark, of any kind, is totally prohibited.

The User must request prior permission from the site for any reproduction, publication or copy of the various contents. It undertakes to use the content of the site in a strictly private setting, any use for commercial and advertising purposes is strictly prohibited.

Any full or partial representation of the application or website by any process, without the express permission of Alerte-Secours, would constitute infringement punishable by Article L 335-2 et seq. of the Intellectual Property Code.

It is recalled in accordance with Article L122-5 of the Intellectual Property Code that the User who reproduces, copies or publishes the protected content must cite the author and his source.

Your rights

Alerte-Secours does not claim ownership of the information you submit for your Alerte-Secours account or through our services. You must have the necessary rights to this information that you submit on your behalf Alerte-Secours or through our services and the right to grant the rights and licences provided for in our terms.

Alerte-Secours Rights

We have all the copyrights, trademarks, domains, logos, trade covers, trade secrets, patents and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks (or any other similar trademarks), domains, logos, trade covers, trade secrets, patents or other intellectual property rights without our express permission and except in accordance with our Trademark Guidelines. You may only use the trademark names of our affiliates with their permission, including as part of the published trademark directives.

Your license to Alerte-Secours

In order to operate and provide our services, you will grant Alerte-Secours a worldwide, non-exclusive, royalty-free, sub-licenceable and transferable license to use, reproduce, distribute, create derivative works, display and execute the information (including content) you download, submit, store, send or receive on or through our services. The rights you grant under this license are limited to the operation and provision of our Services (e.g. to allow us to display your profile photo and status message, to transmit your messages and to store your messages on our servers).

Alert-Help License for You

We grant you a limited, revocable, non-exclusive, non-licensable and non-transferable licence to use our services, subject to and in accordance with our terms and conditions. The sole purpose of this licence is to allow you to use our services in the manner authorized by our terms and conditions. No license or right is granted to you by implication or otherwise, except for the licenses and rights expressly granted to you.

Article 9: Applicable law and jurisdiction

French legislation applies to this contract. In the absence of an amicable resolution of a dispute between the parties, the French courts will have sole jurisdiction to hear the dispute.

For any questions concerning the application of these Terms of Reference, you may contact the publisher with the contact information listed in Article 1.